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Terms & Conditions

Cancellation and Refund Policies:

  • All cancellations must be made by phone.
  • Deposits are non-refundable.
  • Sedans, SUVs, and vans: Cancellations within 24 hours of pickup are non-refundable.
  • Limousines, Minibuses, and Motor Coaches: Cancellations within 72 hours are billed at 100%.

Client Responsibilities:

  • Clients must inform us of all airline changes, delays, cancellations, and missed flights.
  • Clients are responsible for guests and liable for damages to the vehicle.
  • No refunds for pre-paid reservations if the client arrives 2 hours past the scheduled pickup time.
  • Vehicles cannot be loaded beyond seating capacity.

Damage Fees:

  • The client is responsible for any damage to the limousine during the rental.
  • Fees: $100 for each carpet or seat burn, $250 sanitation fee.

Rules and Regulations:

  • Alcohol consumption and drug use are prohibited.
  • It is illegal to stand through the sunroof.
  • Smoking is not permitted in any vehicles.

Responsibility for Inconveniences:

  • The company is not responsible for delays due to traffic, unforeseen mechanical failures, or "Acts of God."
  • The right to substitute vehicles is reserved in uncontrollable circumstances.

Financial Responsibilities:

  • Clients assume full financial responsibility for all payments due at the end of the charter.
  • Overtime pay applies after the first 15 minutes of the prearranged time.
  • Additional charges may include wait time, gratuity, and damage fees.

Termination of Charter:

  • The driver may terminate the charter without a refund if the party is deemed unruly or endangers the safe operation of the vehicle.

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you agree to the terms outlined in this policy.

1. Collection of Information

  • Minimal Information: We only ask for personal information when necessary.
  • Limited Sharing: We do not share your personal information except as required by law, for product development, or to protect our rights.
  • Data Storage: We only store personal information on our servers when necessary for the ongoing operation of our services.

2. Website Visitors

Like most website operators, we collect non-personally-identifying information, such as browser type, language preference, referring site, and the date and time of each visitor request. This information is collected to understand how visitors use our website. Non-personally-identifying information may be released in the aggregate to provide insights into website usage trends.

Additionally, we collect potentially personally-identifying information, such as Internet Protocol (IP) addresses.

3. Gathering of Personally-Identifying Information

Certain interactions with our website require the collection of personally-identifying information. The type and amount of information collected depend on the nature of the interaction. We collect this information only to the extent necessary to fulfill the purpose of the visitor's interaction. Visitors can choose not to provide personally-identifying information, but it may limit their ability to engage in certain website-related activities or services.

4. Protection of Personally-Identifying Information

We disclose potentially personally-identifying and personally-identifying information to individuals and affiliated organizations under the following conditions:

  • Necessity: Information is disclosed to those who need it to provide services available on our website.
  • Agreement: Individuals and organizations must agree not to disclose the information to others.

Some of these entities may be located outside your home country. By using our website, you consent to the transfer of such information to them. We do not rent or sell potentially personally-identifying information to anyone. Information is disclosed only when required by law or in good faith to protect the property or rights of our website, third parties, or the public at large.