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Frequently Asked Questions - FAQ


Your return schedule is based on the information you provided us when you made the reservation and is made before you actually get to Orlando. The driver who brings you to your resort will then attempt to confirm it with you should you choose to decide. If you are unable to decide at that time or wish to change the pre arranged time, you can call us at any time or contact us

Yes, We are a complete transportation service. We provide transportation to anywhere our guests wish to go. Please fill out your information here and include any additional transfers in the special request box on the second page. 

If the time spread between flights are not too far apart and you do not mind waiting for your other family. All you need to do when filling out our reservation form is to provide us with name and flight information of the flight that�s arriving the latest and instruct your other family members who are arriving early to meet up with you and your chauffer at the baggage claim area.

We will do everything we can to accommodate guests with short notice, but we require people to make their reservations 24 hours in advance. Don't have 24 hours? Call us directly at (407)844-3578

Remember, We will send you a confirmation email after you submit your transportation request. More importantly, it will give you the opportunity to verify the information you have submitted to our system. If you find any discrepancies, please reply back to the same confirmation email and tell us what to correct.

Yes, you can request a car seat. It is FREE.

Regular car seats are used for children who weight 10 kg (22 lb.) until 18(40 lb.), generally from about age 1 to 4 1/2 years.

You can pay your chauffer when you reach your destination. The chauffer then will issue you a receipt.

Yes, We accept all major credit cards: Visa, Master, Amex and Discovery. You can make the payment online using

All no-shows and late cancellations are billed one way fare of the vehicle. Cancellation numbers should always be given and noted. The client is responsible to ask for the cancellation number when an order is cancelled. If you do not have a cancellation number, you will be charged one way fare. Cancellations must be made at least 24 hours (eastern time) prior to the pick up time for pick ups originating at MCO Orlando Airport & Orlando executive airport. Pick ups originated at any other airport must be cancelled 48 hours prior to the meet & greet time (eastern time).